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Customer Service
Welcome to our Customer Service Information Centre. Contact us on the
freecall numbers listed below to:
 Place an order
Arrange for the return of a product
Find out the contact details of your Abbott representative
Get information about a product you are prescribing, dispensing or taking
Provide feedback on our products or services
Log a complaint (product, service or environment)
Our Environment Protection Complaints line is 1800 225 311. All customer feedback is logged and our Quality Assurance team ensures action is taken to
resolve all complaints.
Customer Service Centres in Australia
| Pharmaceutical & Nutritional Products: | |
Tel: 1800 225 311 |
| | Fax: 1800 816 534 |
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Email: CustomerServiceAustralia@abbott.com |
| Diagnostics: | |
Tel: 1800 659 554 |
| | Fax: 1800 761 080 |
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Email: add.orders@abbott.com |
| Diabetes Care: | |
Tel: 1800 801 478 |
| | Fax: 1800 633 473 |
| Vascular: | |
Tel: 1800 550 939 |
| | Fax: 61 2 8879 2840 |
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Email: australiancustomerservice@av.abbott.com |
| Abbott Nutritional Service Centre: | |
Tel: 1800 819 831 |
| Customer Service in New Zealand | |
Abbott products are distributed in New Zealand by
Healthcare |
| | Logistics (HCL), based in Auckland. To place an order please |
| | contact HCL Customer
Service team directly. |
| HCL Customer Service: | |
Tel: 64 9 918 5100 |
| | Fax: 64 9 918 5101 |
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